6 Telepharmacy Facts and Resources

pharmacist taking on a phone

Telepharmacy is a growing health solution, especially at this time when people are concerned with being out among others due to COVID-19.

According to CDC.gov:

Pharmacists who are providing patients with chronic disease management services, medication management services, and other services that do not require face-to-face encounters should make every effort to use telephone, telehealth, or tele-pharmacy strategies.



State level reforms to allow increased use of telepharmacy services would help address the current crisis and expand access to care after the pandemic subsides.


Overview of Telepharmacy

  1. Telepharmacy is a broad term that encompasses off-site DUR and prior authorization, remote dispensing, and the use of automated systems.
  2. Telepharmacy allows remotely located patients to interact with a pharmacist without extensive travel.
  3. Telepharmacy can save a traditional pharmacy thousands of dollars per year.
  4. Telepharmacy and telemedicine are a growing concern for states, with over 150 bills or regulations adopted in the last three years dealing with issues around using technology to provide pharmacy services remotely.
  5. An obvious drawback to telepharmacy is the lack of a pharmacist on-site at all times. While technicians may be supervised remotely, the physical absence of a pharmacist may lead to compliance lapses.
  6. A second disadvantage to telepharmacy is a lack of direct in-person interaction between the patient and the pharmacist.