9 Essentials of Writing Your Pharmacy’s Policies and Procedures Manual

pharmacist working on a tablet device

Written policies and procedures are a must for well-managed pharmacies and the implementation of good business processes and practice.

Creating a personalized pharmacy policy and procedures manual that documents procedures, outlines business requirements, helps comply with legal requirements, clarifies expectations, reduces new-hire orientation and training time, as well as improves day-to-day operations can be difficult.

Here are the nine tips we have compiled to assist you in producing your policies and procedures manual:

  1. Include references & citations
  2. Track versions with dates & approvals
  3. Be specific – leave no room for errors
  4. Ensure your policy is in line with your state’s law
  5. Ensure your employees sign your policies & procedures
  6. Keep your documents concise
  7. Double-check for accuracy
  8. Explain key terms
  9. Include step-by-step instructions when possible

Interested in pre-written policies & procedures manual templates?

Bula provides a time-saving way to help clients publish policies and procedures for their pharmacies. With almost 400 pages, Bula’s P&P is based on federal law and provides 103 standard operating procedures, 42 policies, 12 forms, and nine job descriptions!