PTU Elite: Soft Skills
This 8-didactic hour online solution, designed exclusively for the pharmacy technician role, helps technicians build and develop essential competencies that lead to safer, patient-centered care and improved staff retention.
With a focus on communication, empathy, leadership, conflict management, and teamwork, this online program combines practice-ready clinical resources with multimedia modules to foster harmonious, well-rounded pharmacy teams.
Interactive learning modules in each course make implementation of new skills easy, and include highly-relevant, concise, technician-specific information. Each student receives a certificate upon successful completion of the PTU Elite: Soft Skills program.
- Enhance Patient Care: Technicians learn actionable communication tactics to defuse tense situations, acknowledge sensitive topics, and put patients at ease
- Improve Teamwork: Technicians gain skills in collaboration, managing up, leadership, and more
- Support Career Development: Investing in well-rounded technicians leads to lower turnover and higher job satisfaction
Learn more: download the PTU Elite: Soft Skills program info sheet.
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