PTU Elite: Soft Skills
This 8-didactic hour online solution, designed exclusively for the pharmacy technician role, helps technicians build and develop essential competencies that lead to safer, patient-centered care and improved staff retention.
With a focus on communication, empathy, leadership, conflict management, and teamwork, this online program combines practice-ready clinical resources with multimedia modules to foster harmonious, well-rounded pharmacy teams.
Interactive learning modules in each course make implementation of new skills easy, and include highly-relevant, concise, technician-specific information. Each student receives a certificate upon successful completion of the PTU Elite: Soft Skills program.
- Enhance Patient Care: Technicians learn actionable communication tactics to defuse tense situations, acknowledge sensitive topics, and put patients at ease
- Improve Teamwork: Technicians gain skills in collaboration, managing up, leadership, and more
- Support Career Development: Investing in well-rounded technicians leads to lower turnover and higher job satisfaction
Learn more: download the PTU Elite: Soft Skills program info sheet.
More Solutions for Pharmacy Technicians and Trainees
Pharmacy Technicians University
Take the headache out of technician training with the No. 1 provider of online technician learning. Featuring training program options to match your diverse needs: regulations for every state, tailored for hospital and community settings, with depth and breadth of content to benefit both veteran and brand-new technicians. Simplify the educational experience, improve efficiency, and help reduce medication errors with Pharmacy Technicians University.
Pharmacy Technician's Letter
Pharmacy Technician’s Letter teaches essential skills and empowers technicians to contribute more to the pharmacy, advance the profession, and reduce medication errors. Technicians get concise, actionable recommendations and clinical resources to guide their interactions with both pharmacists and patients, all focused on improving patient care.
Hospital Pharmacy Technician's Letter
Hospital Pharmacy Technician's Letter teaches essential skills and empowers technicians to contribute even more to the pharmacy, advance the profession, and reduce medication errors. You get concise, hospital-specific recommendations and clinical resources to guide your interactions with both pharmacists and patients in acute care and ambulatory settings, all focused on improving patient care.
NatMed Pro gives clinicians the tools they need to make informed, evidence-based decisions about dietary supplements, natural medicines, and integrative therapies. It’s updated daily and includes 1,400+ natural ingredient and alternative therapy monographs and more than 175,000 commercial products organized into a practical, searchable database to help answer your clinical questions.
CriticalPoint focuses on increasing patient safety through a variety of educational compounding offerings concentrating on USP <797>, <800>, and <795>. Partnering with industry experts, CriticalPoint provides the most current and engaging training on industry standards, resulting in improved competency and patient safety. Offerings include eLearning, Virtual Training, and Standard Operating Procedures (SOPs).