Community Pharmacy Solutions

Improve competency and patient care in your pharmacy with our unbiased medication management resources and an extensive continuing education (CE) library that meets Board of Pharmacy CE requirements in every state.
pharmacists counting tablet pill in the community pharmacy

Serving Pharmacies Since 1985

We provide solutions that support and empower healthcare professionals to practice at the top of their license.

As front-line providers, it’s important that your pharmacy team helps bridge the gap between patients and prescribing clinicians. Our solutions which include Pharmacist’s Letter, Prescriber’s Insights, and Pharmacy Technician’s Letter, provide education that helps your pharmacy team effectively provide advice, instructions, and support for drug efficacy as well as natural medicines and alternative therapy options, and drug interactions while reducing medication errors.

High-quality resources that help pharmacy staff meet state, national, and organizational standards.

Our solutions provide access to unbiased, evidence-based medication management resources and CE solutions. Designed to help your staff maintain the appropriate skills, competency, and knowledge needed to maintain their license, our solutions also help meet state/national standards for pharmacology-related issues and medication management.

When you work with us, you get access to our robust CE library that meets all State Board of Pharmacy CE requirements, saving your pharmacists and pharmacy technicians time and money as well as helping your pharmacy team meet pharmacy compliance training requirements such as HIPAA, Fraud Waste & Abuse, Bloodborne Pathogens, and more.

In addition, investing in our solutions provide you with valuable professional development tools that help support your recruitment and retention efforts. 


close up of a pharmacist looking at a tablet device

Pharmacist's Letter

Pharmacist’s Letter, launched in 1985, is relied on by over 200,000 pharmacists for its concise, unbiased, unfiltered recommendations and continuing education. Each month, we release new drug therapy advice and resources backed by the latest clinical findings, to help pharmacists make informed care decisions and answer patient questions on demand. Pharmacists also get unlimited access to a robust CE library to fulfill state requirements with ease.

Your team of pharmacists plays a vital role in patient care. As front-line clinicians, they not only dispense medications, but they directly consult with patients. Pharmacies trust Pharmacist’s Letter to provide practical, cutting-edge, rigorously peer-reviewed content written for pharmacists, by pharmacists. We also offer Pharmacist’s Letter Canada, featuring recommendations and resources around Canada-specific guidelines, medications, and regulations.

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Community Pharmacy Packages

  • Pharmacist's Letter*
  • Pharmacy Technician's Letter*
  • NatMed Pro
  • CE and Live Webinars
  • Immunization CE
  • Learning Management Portal
  • Prescriber Insights: MD, PA, and/or APRN**
*Canadian Version Available
**(choose from any or all of the available profession-specific options)
Community Introductory
Standard (CE Included)
Expanded Clinician (CE Included)
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Attract and Retain Pharmacists


RxAdvanced is an affordable benefit to help you attract and retain pharmacists, ensure they stay engaged, and build their clinical knowledge and leadership skills via concise, high-quality CE programs accessible on demand 24/7.

RxAdvanced includes access to the programs you select as most relevant to your pharmacists’ practice, available via the CE/CME & Training Organizer. Available programs include: Leadership & Communication, Guide to Natural Medicines, Guide to Cannabis, and more. Created to strengthen competency training for pharmacists with over 70 hours of CE. The learning activities are designed to engage learners to help them retain the information. Included are pre and post assessments to track learner’s knowledge growth, multimedia presentations, and matching exercises.

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opioid medication spilling out the prescription bottle

Now Available! Controlled Substances & Diversion Training

Get a proactive training solution in wake of the opioid settlements with a concise, standardized curriculum tailored for community pharmacy, offering 3 hours of ACPE credit for pharmacists and pharmacy techs, and designed to meet both level-set and ongoing training needs.

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The Learning Management Portal

The Learning Management Portal (LMP) is a powerful tool for clinical leadership, management, and administrators to gain visibility into staff continuing education (CE) status and training requirements. Designed as a flexible learning platform, the LMP lets you track and assign training and CE courses for your clinical teams. Using the LMP, managers responsible for the training and compliance monitoring for pharmacists, pharmacy technicians, and other clinical staff can manage all aspects of training programs.

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Interested in purchasing for your organization?

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Build a Team of Invested Pharmacy Technicians

Pharmacy Technicians University (PTU)

PTU is the #1 online training program that pharmacies trust. It is the optimal choice to prepare your pharmacy technicians for certification, improve retention, and provide continual career development.

With flexible, tiered offerings to meet your diverse needs, PTU is the first online tech training program that meets or exceeds technician training requirements in all 50 states. PTU offers tailored curriculum for both hospital and community settings, with training content that’s comprehensive, engaging, and highly effective.

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judges gavel with stethoscope and pills

Stay Current with Pharmacy Laws


Bula is the leading pharmacy law and compliance expert, providing legislative and regulatory information, board notifications, answers to top pharmacy law questions, and customizable templates for your pharmacy.

With Bula, you get simple, accurate tracking of legislative, regulatory, and current law intelligence from all 50 states and D.C., detailed and customizable reports, and pharmacy compliance resources.

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Solutions Tailored to Meet Your Organization's Needs

Pharmacist's Letter

  • Make informed, evidence-based decisions about patient care with recommendations and resources
  • Get the answers you need to promote medication safety and adherence
  • CE & Training Organizer PLUS comprehensive CE library to track and meet state requirements

Pharmacist's Letter Canada

  • Make informed, evidence-based decisions about patient care with Canadian-centered recommendations and resources
  • Get the answers you need to promote medication safety and adherence
  • CE & Training Organizer PLUS comprehensive CE library to track and meet provincial requirements

Pharmacy Technician's Letter

  • Stay current on guidelines, complete required training, and easily fulfill CE requirements
  • CE & Training Organizer PLUS comprehensive CE library to track and meet state requirements
  • Improve communication with pharmacists and patients, and expand your role in the pharmacy

Pharmacy Technician's Letter Canada

  • Stay current on Canadian guidelines, complete required training, and easily fulfill CE requirements
  • CE & Training Organizer PLUS comprehensive CE library to track and meet provincial requirements
  • Improve communication with pharmacists and patients, and expand your role in the pharmacy

NatMed Pro

  • The most advanced and comprehensive natural medicines database for clinicians
  • Unlimited access to 1,400+ natural medicine monographs and clinical resources
  • Access 250,000+ commercial products for ingredients, safety, certifications, effectiveness, adverse effects, and more
  • Get interactive quick-check tools to support patient safety and effectiveness

Pharmacy Technicians University

  • Wide Range of Specialized Trainings
  • PTU National Standards Entry and Advanced-Level Programs
  • PTU 101 Advanced Trainings
  • Flexible, All-Inclusive Offerings

PTU Elite

  • Lifelong training solutions
  • Highly-specialized training
  • Cost-effective pricing options
  • Enhanced patient care


  • Access to simplified information needed to make informed risk assessments and policy decisions
  • Avoid large fines, stay in compliance, and preserve customer trust
  • Effectively anticipate and navigate upcoming changes in regulation

RxAdvanced: Leadership and Communication

  • Relevant, all-inclusive education in leadership and communication
  • Regular updates that reflect the highest industry standards
  • 9 hours of ACPE-accredited training

RxAdvanced: Guide to Natural Medicines

  • Gain expertise in safe use of natural medicines
  • Become a trusted source of answers to common questions about supplements
  • 11 hours of ACPE-accredited training

RxAdvanced: Guide to Cannabis

  • Credible training brought to you by leaders in education for pharmacists
  • Counsel patients about the use of cannabis products with the latest science-based cannabis research
  • 16 hours of ACPE-accredited training

RxAdvanced: Diabetes Monitoring & Management

  • Develop skills to advise patients and clinicians on how to use technology and pattern management to achieve improved glycemic control
  • Focused on innovative and technology-driven techniques for treating complex diabetes patients
  • 6 hours of ACPE-accredited training

RxAdvanced: Opioid Stewardship

  • Evidence-based program that helps pharmacists achieve better health outcomes, fewer adverse effects, and improved pain management for patients
  • Interactive format allows pharmacists to complete their work in short intervals and access the training, 24/7
  • 12 hours of ACPE-accredited training

RxAdvanced: Hazardous Drugs

  • Builds competency in USP <800> to promote safety and protection when handling hazardous medications
  • Incorporates standards enforceable Nov. 1, 2023
  • 5 hours of ACPE-accredited training

RxAdvanced: Antimicrobial Stewardship

  • Improve patient outcomes with the best practices in diagnosis, treatment and prevention of infections, and drug resistance prevention
  • Developed by practicing pharmacists with infectious disease expertise
  • 11.5 hours of ACPE-accredited training

RxAdvanced: Anticoagulation Management

  • Comprehensive program that prepares pharmacists to monitor and consult on medication management
  • Regularly updated content that reflects progress in anticoagulant therapy
  • 12 hours of ACPE-accredited training

RxAdvanced: Sterile Compounding

  • Builds competency in USP <797> standards, deepens operational knowledge, and enhances patient safety while supporting compliance readiness
  • Incorporates revisions enforceable Nov. 1, 2023
  • 12 hours of ACPE-accredited training
pharmacy technician working on their laptop


Elevate your healthcare team’s skills in sterile and nonsterile compounding and hazardous drug handling with CriticalPoint’s comprehensive online education offerings. Trusted by over 2,400 sites and 60,000 healthcare experts ranging from pharmacists to pharmacy inspectors and more, we provide valuable resources, flexible learning options, and access to industry-leading thought leaders.

With an exhaustive collection of relevant support, virtual trainings, and online learning solutions, CriticalPoint is the resource state inspectors often recommend to pharmacies that strive for compliance and professional excellence.

CriticalPoint For Compounding Pharmacies:

  • Value-Added Resources: Time-saving tools like rubrics, forms, templates, standard operating procedures, and more.
  • Cost-Effective Options: Flexible instructional formats to suit any budget.
  • High-Quality Learning: Led by respected thought leaders with proven compounding expertise.
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Not sure which is the best fit for your organization?


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